Privacy Policy
1. Introduction
We respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and share your information when you use our platform.
2. Information Collected
We collect the following types of information:
- Personal Information: Name, email address, phone number, service address.
- Booking Information: Details of service bookings, including time, date, and location.
- Location Information: Location data collected via our app to provide vehicle washing services.
- Usage Information: Data about how you use our app, including pages visited and features used.
- Payment Information: Payment-related information, although we do not store credit card information.
3. Use of Information
We use the collected information to:
- Provide and improve our services: To process and manage your bookings, provide the requested service, and improve our platform.
- Communicate with you: To send you booking confirmations, updates on your service, and marketing communications (with your consent).
- Security and compliance: To protect the security of our platform, prevent fraud, and comply with legal obligations.
4. Sharing of Information
We may share your information with:
- The Marins: Information necessary to perform the vehicle washing service.
- Third-party service providers: To help us provide, analyze, and improve our services (e.g., messaging and payment processing services).
- Legal compliance: If required by law, or to protect our rights and safety and those of our users.
5. Information Security
We implement technical and organizational security measures to protect your information against unauthorized access, loss, or alteration.
6. Your Rights
You have the right to access your personal information, correct it, delete it, or restrict its processing. You can also object to the processing of your personal information and request data portability.
7. Changes to the Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our platform and, where appropriate, by sending you a notification.
8. Contact
For any questions or requests regarding this privacy policy, please contact us at: support@stiquai.com.
